SHIPPING POLICY
All orders have a processing time of 1-3 business days before they are shipped, unless otherwise stated on the product page (for example, pre-ordered products or products with lead time indicated on the product page).
We ship from multiple warehouses, and all of them with variances in shipping and processing time between 1-4 days.
Shipping charges for your order will be calculated and displayed at checkout.
Free shipping within continental United States is available for orders over $79. To take advantage of our Free Shipping offer, please select the "Free Shipping over $79" option at checkout. Other shipping options are also available for which you need to pay a shipping fee.
INTERNATIONAL SHIPPING
If your shipping address is outside the United States, your order may be subject to additional customs fees, taxes, tariffs, or duties upon delivery. These fees are not included in the shipping cost and are the responsibility of the customer. Please check with your country's customs office to determine what these additional costs will be prior to placing your order.
HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@super-strada.com with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us at support@super-strada.com.
Thank you!
