We prioritize delivering reliable, high-quality e-bikes that you can trust. To ensure your confidence in our products, we provide a tailored warranty for each e-bike model. This page serves as a general guide to understanding our warranty policy.
Each e-bike model comes with a specific warranty that outlines coverage for manufacturing defects, workmanship issues, and component failures. Detailed information about the warranty terms for your e-bike model is available in the corresponding PDF file.
Coverage Period: The duration of coverage varies by model. Please refer to the PDF for your specific e-bike.
What’s Covered: Manufacturing defects in the frame, motor, battery, and key components.
What’s Not Covered: Normal wear and tear, damage due to misuse, improper maintenance, or unauthorized modifications.
Claim Process: To file a warranty claim, you’ll need proof of purchase and a description of the issue. Further details are outlined in each model’s warranty PDF.
To find the warranty information for your e-bike model, click the links below:
Can’t find your model? Contact our support team for assistance.
If you experience an issue covered under warranty, our dedicated support team is here to assist you. Please reach out to us at [support email or contact link] with the following information:
Your name and contact details
Proof of purchase
Description and photos of the issue
The model name of your e-bike
We aim to make the warranty claim process smooth and hassle-free.
For additional details, please refer to the warranty PDF for your model or contact us directly. We’re committed to keeping you riding with confidence.
